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Filter Data in Dashboard

Select a date range

To review metrics for a specific period of time, select the date range in the Date Range input control. You can choose from one of the options like "Last 30 days", "This month", "Last month" as well as a custom date range:

Filter by Date Range

Check the following short video to see it in action:

Add Filters

Optionally, you can filter data that is presented in a dashboard. For example, you may filter calls by direction (inbound only) and duration (longer than 0:15).

Filter by Date Range

Click Add filters to add filtering criteria to the input data.

Check the following short video to see it in action: